IT & Software

Information Technology Services Market Global Report 2017
Information Technology Services Market Global Report 2017
  • SKU: TBRC-2022 | Pages: 300 | Published: 26-Jun-17
  • Published by: The Business Research Company

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Details: Cloud/Software as a Service (Saas) was the top trend observed in IT services market in 2016. Over the past five years, cloud software solutions have been gaining acceptance from companies across all industries. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. Cloud software solutions are widely used in customer relationship management (CRM), HR/payroll, project management and accounting software systems. For example, Vodafone is utilizing Salesforce.com's software services to make connections through social media.

IT services providers apply technical expertise and knowledge to enable organizations to create, manage and optimize their IT processes. The information technology services market breaks down into custom computer programming services, computer systems design services and computer related services.

The Information Technology Services Global Market Report provides strategists, marketers and senior management with the critical information they need to assess the information technology services sector.

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Description

Where is the largest and fastest growing market for information technology services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The information technology services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider information technology market, and compares it with other markets.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
- Market segmentations break down market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
- Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
- The information technology services market section of the report gives context. It compares the information technology services market with other segments of the information technology market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, Information Technology Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Scope

Markets covered: Computer Facilities Management, Computer Systems Design Services, Software Services, Data Processing and Hosting.

Markets compared: Telecom, Information Technology Services, Software Products, Computer Hardware.

Companies mentioned: Fujitsu, HP, Accenture, IBM, TCS, NTT Data, Oracle, CapGemini, CSC, SAP and others.

Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia.

Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East And Africa

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, Information Technology Services Indicators Comparison, Internet Penetration, Internet Hosts.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.



Table of Contents:

1. Information Technology Services Market Characteristics;

2. Information Technology Services Market Size and Growth;
2.1. Historic Market Growth; 2.1.1. Drivers of the Market; 2.1.1.1. Emerging Markets Growth; 2.1.1.2. Technology Development; 2.1.1.3. B2B & B2C Mobility; 2.1.1.4. High Valuations of Information Technology Companies; 2.1.2. Restraints on the Market; 2.1.2.1. Multinational Operations Difficulties; 2.1.2.2. High R&D Expenditure; 2.2. Forecast Market Growth; 2.2.1. Drivers of the Market; 2.2.1.1. Economic Growth; 2.2.1.2. Smart Cities; 2.2.1.3. Government Initiatives; 2.2.1.4. Internet of Things (IoT); 2.2.1.5. Digital Advertising Revenues Increasing; 2.2.2. Restraints on the Market; 2.2.2.1. Interest Rate Increases; 2.2.2.2. Infrastructural Barriers; 2.2.2.3. Reduction in Free Trade;

3. Information Technology Services Market Trends And Strategies;
3.1. Cloud/Software as a Service (Saas); 3.2. Increase in Mergers and Acquisitions; 3.3. Data Analytics; 3.4. Software Artificial Intelligence (AI) and Automation; 3.5. Virtualization;

4. PESTLE Analysis;
4.1. Political; 4.2. Economic; 4.3. Social; 4.4. Technological; 4.5. Legal; 4.6. Environmental;

5. Information Technology Services Market Customer Information;

6. Information Technology Services Market Segmentation;
6.1. Global Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services; 6.2. Global Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 6.3. Global Information Technology Services Market Compared With Similar Markets, 2016; 6.4. Global Information Technology Services Market Compared With Similar Markets, 2012 - 2020, Historic and Forecast; 6.5. Information Technology Services Market Compared With Similar Markets, 2016, By Region; 6.6. Information Technology Services Market Compared With Similar Markets, 2016, By Country; 6.7. Hardware Support Services; 6.7.1. Market Characteristics; 6.7.2. Global Hardware Support Services Market, 2016, By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; 6.7.3. Market Trends And Strategies; 6.8. Software and BPO Services; 6.8.1. Market Characteristics; 6.8.2. Global Software and BPO Services Market, 2016, By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 6.8.3. Market Trends And Strategies; 6.9. Cloud Services; 6.9.1. Market Characteristics; 6.9.2. Global Cloud Services Market, 2016, By Segment; Software as a service (SaaS); Platform as a service (PaaS); Infrastructure as a service (IaaS); 6.9.3. Market Trends And Strategies;

7. Information Technology Services Market Regional And Country Analysis;
7.1. Global Information Technology Services Market, 2016, By Region; 7.2. Global Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Region; 7.3. Information Technology Services Market, 2016, By Country; 7.4. Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Country;

8. Information Technology Services Market Comparison With Industry Metrics;
8.1. Total Enterprises, By Country, 2016, Millions; 8.2. Average Spending On Information Technology Services Market By Total Enterprises, By Country, 2016, USD ($); 8.3. Global Internet Penetration, 2016, By Country; 8.4. Global Information Technology Services Market Revenue Versus Internet Penetration, 2016, By Country;

9. Global Information Technology Services Market Comparison with Macro Economic Factors;
9.1. Information Technology Services Market Size, Percentage Of GDP, Global; 9.2. Per Capita Average Information Technology Services Expenditure, Global; 9.3. Information Technology Services Market Size, Percentage Of GDP, By Country; 9.4. Per Capita Average Information Technology Services Expenditure, By Country;

10. Asia-Pacific Information Technology Services Market;
10.1.1. Asia-Pacific Information Technology Services Market Overview; 10.1.2. Asia-Pacific Information Technology Services Historic Market, 2012 - 2016; 10.1.3. Asia-Pacific Information Technology Services Forecast Market, 2016 - 2020; 10.1.4. Asia-Pacific Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 10.1.5. Asia-Pacific Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

11. Asia-Pacific Information Technology Services Market: Country Analysis;
11.1.China Information Technology Services Market; 11.1.1. China Information Technology Services Market Overview; 11.1.2. China Information Technology Services Historic Market, 2012 - 2016; 11.1.3. China Information Technology Services Forecast Market, 2016 - 2020; 11.1.4. China Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 11.1.5. China Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 11.1.6. China Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 11.1.7. China Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 11.1.8. China Information Technology Services Market Comparison With Industry Metrics; 11.1.8.1. China Internet Penetration, 2012 - 2020; 11.1.8.2. China Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 11.2.India Information Technology Services Market; 11.2.1. India Information Technology Services Market Overview; 11.2.2. India Information Technology Services Historic Market, 2012 - 2016; 11.2.3. India Information Technology Services Forecast Market, 2016 - 2020; 11.2.4. India Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 11.2.5. India Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 11.2.6. India Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 11.2.7. India Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 11.2.8. India Information Technology Services Market Comparison With Industry Metrics; 11.2.8.1. India Internet Penetration, 2012 - 2020; 11.2.8.2. India Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 11.3.Japan Information Technology Services Market; 11.3.1. Japan Information Technology Services Market Overview; 11.3.2. Japan Information Technology Services Historic Market, 2012 - 2016; 11.3.3. Japan Information Technology Services Forecast Market, 2016 - 2020; 11.3.4. Japan Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 11.3.5. Japan Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 11.3.6. Japan Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 11.3.7. Japan Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 11.3.8. Japan Information Technology Services Market Comparison With Industry Metrics; 11.3.8.1. Japan Internet Penetration, 2012 - 2020; 11.3.8.2. Japan Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 11.4.Australia Information Technology Services Market; 11.4.1. Australia Information Technology Services Market Overview; 11.4.2. Australia Information Technology Services Historic Market, 2012 - 2016; 11.4.3. Australia Information Technology Services Forecast Market, 2016 - 2020; 11.4.4. Australia Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 11.4.5. Australia Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 11.4.6. Australia Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 11.4.7. Australia Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 11.4.8. Australia Information Technology Services Market Comparison With Industry Metrics; 11.4.8.1. Australia Internet Penetration, 2012 - 2020; 11.4.8.2. Australia Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020;

12. Western Europe Information Technology Services Market;
12.1.1. Western Europe Information Technology Services Market Overview; 12.1.2. Western Europe Information Technology Services Historic Market, 2012 - 2016; 12.1.3. Western Europe Information Technology Services Forecast Market, 2016 - 2020; 12.1.4. Western Europe Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 12.1.5. Western Europe Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

13. Western Europe Information Technology Services Market: Country Analysis;
13.1.UK Information Technology Services Market; 13.1.1. UK Information Technology Services Market Overview; 13.1.2. UK Information Technology Services Historic Market, 2012 - 2016; 13.1.3. UK Information Technology Services Forecast Market, 2016 - 2020; 13.1.4. UK Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 13.1.5. UK Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 13.1.6. UK Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 13.1.7. UK Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 13.1.8. UK Information Technology Services Market Comparison With Industry Metrics; 13.1.8.1. UK Internet Penetration, 2012 - 2020; 13.1.8.2. UK Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 13.2.Germany Information Technology Services Market; 13.2.Germany Information Technology Services Market; 13.2.1. Germany Information Technology Services Market Overview; 13.2.2. Germany Information Technology Services Historic Market, 2012 - 2016; 13.2.3. Germany Information Technology Services Forecast Market, 2016 - 2020; 13.2.4. Germany Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 13.2.5. Germany Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 13.2.6. Germany Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 13.2.7. Germany Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 13.2.8. Germany Information Technology Services Market Comparison With Industry Metrics; 13.2.8.1. Germany Internet Penetration, 2012 - 2020; 13.2.8.2. Germany Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 13.3.France Information Technology Services Market; 13.3.1. France Information Technology Services Market Overview; 13.3.2. France Information Technology Services Historic Market, 2012 - 2016; 13.3.3. France Information Technology Services Forecast Market, 2016 - 2020; 13.3.4. France Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 13.3.5. France Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 13.3.6. France Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 13.3.7. France Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 13.3.8. France Information Technology Services Market Comparison With Industry Metrics; 13.3.8.1. France Internet Penetration, 2012 - 2020; 13.3.8.2. France Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 13.4.Italy Information Technology Services Market; 13.4.1. Italy Information Technology Services Market Overview; 13.4.2. Italy Information Technology Services Historic Market, 2012 - 2016; 13.4.3. Italy Information Technology Services Forecast Market, 2016 - 2020; 13.4.4. Italy Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 13.4.5. Italy Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 13.4.6. Italy Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 13.4.7. Italy Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 13.4.8. Italy Information Technology Services Market Comparison With Industry Metrics; 13.4.8.1. Italy Internet Penetration, 2012 - 2020; 13.4.8.2. Italy Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020; 13.5.Spain Information Technology Services Market; 13.5.1. Spain Information Technology Services Market Overview; 13.5.2. Spain Information Technology Services Historic Market, 2012 - 2016; 13.5.3. Spain Information Technology Services Forecast Market, 2016 - 2020; 13.5.4. Spain Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 13.5.5. Spain Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 13.5.6. Spain Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 13.5.7. Spain Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 13.5.8. Spain Information Technology Services Market Comparison With Industry Metrics; 13.5.8.1. Spain Internet Penetration, 2012 - 2020; 13.5.8.2. Spain Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020;

14. Eastern Europe Information Technology Services Market;
14.1.1. Eastern Europe Information Technology Services Market Overview; 14.1.2. Eastern Europe Information Technology Services Historic Market, 2012 - 2016; 14.1.3. Eastern Europe Information Technology Services Forecast Market, 2016 - 2020; 14.1.4. Eastern Europe Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 14.1.5. Eastern Europe Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

15. Eastern Europe Information Technology Services Market: Country Analysis;
15.1.Russia Information Technology Services Market; 15.1.1. Russia Information Technology Services Market Overview; 15.1.2. Russia Information Technology Services Historic Market, 2012 - 2016; 15.1.3. Russia Information Technology Services Forecast Market, 2016 - 2020; 15.1.4. Russia Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 15.1.5. Russia Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 15.1.6. Russia Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 15.1.7. Russia Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 15.1.8. Russia Information Technology Services Market Comparison With Industry Metrics; 15.1.8.1. Russia Internet Penetration, 2012 - 2020; 15.1.8.2. Russia Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020;

16. North America Information Technology Services Market;
16.1.1. North America Information Technology Services Market Overview; 16.1.2. North America Information Technology Services Historic Market, 2012 - 2016; 16.1.3. North America Information Technology Services Forecast Market, 2016 - 2020; 16.1.4. North America Information Technology Services Market, 2016, By Segment; Software and BPO Services; Cloud Services ; 16.1.5. North America Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

17. North America Information Technology Services Market: Country Analysis;
17.1.USA Information Technology Services Market; 17.1.1. USA Information Technology Services Market Overview; 17.1.2. USA Information Technology Services Historic Market, 2012 - 2016; 17.1.3. USA Information Technology Services Forecast Market, 2016 - 2020; 17.1.4. USA Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 17.1.5. USA Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 17.1.6. USA Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 17.1.7. USA Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 17.1.8. USA Information Technology Services Market Comparison With Industry Metrics; 17.1.8.1. USA Internet Penetration, 2012 - 2020; 17.1.8.2. USA Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020;

18. South America Information Technology Services Market;
18.1.1. South America Information Technology Services Market Overview; 18.1.2. South America Information Technology Services Historic Market, 2012 - 2016; 18.1.3. South America Information Technology Services Forecast Market, 2016 - 2020; 18.1.4. South America Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 18.1.5. South America Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

19. South America Information Technology Services Market: Country Analysis;
19.1.Brazil Information Technology Services Market; 19.1.1. Brazil Information Technology Services Market Overview; 19.1.2. Brazil Information Technology Services Historic Market, 2012 - 2016; 19.1.3. Brazil Information Technology Services Forecast Market, 2016 - 2020; 19.1.4. Brazil Market Size By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 19.1.5. Brazil Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment; 19.1.6. Brazil Information Technology Services Market, Percentage Of GDP, 2012 - 2020; 19.1.7. Brazil Per Capita Average Information Technology Services Expenditure, 2012 - 2020; 19.1.8. Brazil Information Technology Services Market Comparison With Industry Metrics; 19.1.8.1. Brazil Internet Penetration, 2012 - 2020; 19.1.8.2. Brazil Information Technology Services Market Revenue Versus Internet Penetration, 2012 - 2020;

20. Middle East Information Technology Services Market;
20.1.1. Middle East Information Technology Services Market Overview; 20.1.2. Middle East Information Technology Services Historic Market, 2012 - 2016; 20.1.3. Middle East Information Technology Services Forecast Market, 2016 - 2020; 20.1.4. Middle East Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 20.1.5. Middle East Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

21. Africa Information Technology Services Market;
21.1.1. Africa Information Technology Services Market Overview; 21.1.2. Africa Information Technology Services Historic Market, 2012 - 2016; 21.1.3. Africa Information Technology Services Forecast Market, 2016 - 2020; 21.1.4. Africa Information Technology Services Market, 2016, By Segment; Hardware Support Services; Software and BPO Services; Cloud Services ; 21.1.5. Africa Information Technology Services Market, 2012 - 2020, Historic and Forecast, By Segment;

22. Information Technology Services Market Competitive Landscape;
22.1.Company Profiles; 22.2.IBM; 22.2.1. Overview; 22.2.2. Products And Services; 22.2.3. Strategy; 22.2.4. Financial Performance; 22.3.Fujitsu; 22.3.1. Overview; 22.3.2. Products And Services; 22.3.3. Strategy; 22.3.4. Financial Performance; 22.4.Accenture; 22.4.1. Overview; 22.4.2. Products And Services; 22.4.3. Strategy; 22.4.4. Financial Performance; 22.5.HP; 22.5.1. Overview; 22.5.2. Products And Services; 22.5.3. Strategy; 22.5.4. Financial Performance; 22.6.TCS; 22.6.1. Overview; 22.6.2. Products And Services; 22.6.3. Strategy; 22.6.4. Financial Performance;

23. Key Mergers And Acquisitions In The Information Technology Services Market;

24. Market Background: Information Technology Market;
24.1.1. Information Technology Market Characteristics; 24.1.2. Information Technology Market Historic Growth; 24.1.2.1. Drivers Of The Market; 24.1.2.2. Restraints Of The Market; 24.1.3. Information Technology Market Forecast Growth; 24.1.3.1. Drivers Of The Market; 24.1.3.2. Restraints Of The Market; 24.1.4. Information Technology Trends And Strategies; 24.2.Information Technology Market Regional And Country Analysis; 24.2.1. Global Information Technology Market, 2016, By Region; 24.2.2. Global Information Technology Market, 2012 - 2020, Historic And Forecast, By Region; 24.2.3. Information Technology Market, 2016, By Country; 24.2.4. Information Technology Market, 2012 - 2020, Historic And Forecast, By Country; 24.3.Global Information Technology Market Comparison With Macro Economic Factors; 24.3.1. Information Technology Market Size, Percentage Of GDP, Global; 24.3.2. Per Capita Average Information Technology Expenditure, Global; 24.4.Information Technology Market Comparison With Macro Economic Factors Across Countries; 24.4.1. Information Technology Market Size, Percentage Of GDP, By Country; 24.4.2. Per Capita Average Information Technology Expenditure, By Country; 24.5.Key Mergers And Acquisitions In The Information Technology Market;

25. Information Technology Industry Financial Margins;

26. Appendix;
26.1.NAICS Definitions Of Industry Covered In This Report; 26.2.Abbreviations; 26.3.Currencies; 26.4.Research Inquiries; 26.5.The Business Research Company; 26.6.Copyright And Disclaimer